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Swing centers on Rotblock. Morning Mantra remains available to eligible existing accounts. Start with the shortest fix below; if it does not solve the problem, send feedback from Settings so diagnostics can be included only with your permission.

  1. Open Swing directly from the Home Screen.
  2. Open Rotblock settings and pause or edit the active protection schedule.
  3. If authorization was removed, open iOS Settings and re-enable Screen Time access for Swing.
  4. If a shield route does not open Swing directly, use the Swing widget, notification fallback, or Reset Now shortcut.

Swing asks for Apple Family Controls authorization only when you set up protection. If you denied it, your onboarding progress is preserved. Return to Swing’s setup screen or iOS Settings to try again.

Open Swing, pause the relevant schedule, and confirm that protection shows as off. If the state is stale after a reboot or time-zone change, open Rotblock settings once so Swing can reconcile the schedule. Do not delete Swing while a critical schedule is active unless you can first disable protection.

Swing uses an account so your Rotblock schedules survive a reinstall or a second device. Eligible existing accounts also keep their Morning Mantra access and synced profile. Sign in with the same Apple ID or Google account you used before and your setup comes back. If Sign in with Apple fails, check that iCloud is signed in on the device, then try again from the sign-in screen.

Subscriptions appear only in participating builds after the staged rollout is enabled. If paid access is missing, sign in to the Swing account used for purchase and choose Restore Purchases. Use Manage Subscription to change or cancel renewal in the App Store. Where available, Request a Refund opens Apple’s flow; Apple decides refund eligibility. If the purchase still does not appear, email us with your Swing account email, app version, product name, and approximate purchase date. Never send a card number or full purchase receipt.

Rotblock retains local or bundled fallbacks, so it keeps working without a connection and syncs when you are back online. Morning Mantra does the same for accounts that have access. A network failure should never create an endless or blank intervention.

Privacy and data

Settings includes analytics controls, local-history deletion, account data export, and account deletion. Read the Privacy Policy for details.

Email [email protected] or use Settings → Provide Feedback. Include the app version, iOS version, device model, what you expected, and what happened. Never send Family Controls tokens, passwords, purchase receipts, or sensitive mantra text.